Terms & Conditions

LenzJoy operates lenzjoy.com (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site and any services provided through it. By using the Site, you agree to these Terms. If you do not agree, please discontinue use immediately.

1) Use of the Site

  • The Site and its services are provided for lawful, personal, and non-commercial use only.
  • You agree not to misuse the Site or interfere with its normal operation, including attempts to access data or systems without authorization.
  • We may suspend or restrict access if we believe you are using the Site in violation of these Terms or applicable law.

2) User Content

  • Photos and submissions: When you upload or submit photos or other materials, you grant LenzJoy a limited, non-exclusive, revocable license to use, store, and process that content solely to provide the requested service.
  • Prohibited content: You may not upload unlawful, infringing, or harmful material, including images that violate privacy, copyright, or contain explicit or offensive content.

3) SMS Photo Upload Program (A2P)

When you enter your mobile number on the Site, we send a one-time SMS with a link to a secure upload page.
Message frequency: 1 per request (we may send one reminder).
Msg & data rates may apply.

  • Opt-out: Reply STOP to opt out; START to opt in again.
  • Help: Reply HELP or contact support@lenzjoy.com.
  • Carriers: Wireless carriers are not liable for delayed or undelivered messages.

4) Intellectual Property

  • All Site content — including text, graphics, logos, and software — is owned or licensed by LenzJoy and protected by applicable intellectual property laws.
  • You may not reproduce, modify, or distribute any material from the Site without our written permission.

5) Service Availability

  • We strive to keep the Site available and functioning smoothly, but we cannot guarantee uninterrupted or error-free service.
  • We may modify, suspend, or discontinue parts of the Site at any time without notice.

6) Disclaimer of Warranties

The Site and its services are provided “as is” and “as available,” without warranties of any kind, whether express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

7) Limitation of Liability

To the maximum extent permitted by law, LenzJoy and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or services, even if advised of such damages.

8) Indemnification

You agree to indemnify and hold harmless LenzJoy, its employees, contractors, and affiliates from any claims, liabilities, or damages resulting from your use of the Site, your violation of these Terms, or your infringement of any rights of another party.

9) Third-Party Services

The Site may contain links or integrations to third-party services (e.g., SMS providers, hosting, or content delivery networks). We are not responsible for their content, terms, or practices. Review their policies before engaging with them.

10) Governing Law

These Terms are governed by and construed under the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Cambridge, Massachusetts.

11) Changes to These Terms

We may update or modify these Terms at any time. Updates take effect upon posting on this page with the “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

12) Contact Us

LenzJoy
1208 Massachusetts Ave, Cambridge, MA 02138
Email: info@lenzjoy.com